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ROYAL OAK, MI 48067 United States of America
JobSquad, formerly Advance Employment, is hiring part time, work from home Customer Service Enrollment Specialist for a charter school in southeast Michigan, $30/ hr. The customer service enrollment specialist will be responsible for advising and guiding student families through the enrollment process. The Enrollment Specialist will be responsible guiding families through the Power School forms and app, handling documentation, collecting information, entering data, and providing customer service.
Ensuring that applications are completed correctly and that the required supporting materials have been provided
Entering, updating and reviewing data and records
Providing guidance and recommendations to applicants and prospective candidates
Corresponding with applicants and prospective candidates
Processing enrollments and dis-enrollments
EDUCATIONAL EXPECTATIONS AND REQUIREMENTS
High school diploma/GED required
Degree preferred
2-3 years of customer service experience
1-2 years of administrative experience a plus
DESIRED SKILLS AND QUALIFICATIONS
Excellent communication skills
Strong organizational and time management skills
High level of accuracy and attention to detail
Technology prowess; can fill out forms over the phone for families, or on Zoom with a family member
Ability to multitask and prioritize
Strong computer skills and knowledge of database and relevant software programs
Please apply online at www.advanceteam.com
Hello! I am Christie Hale, Service Manager for Advance Employment Jackson and Ann Arbor locations. I started working with Advance in 2001 as a temp-to-hire associate for a client, then got hired and became the Client, now I am the Service Manager. My career has been tremendously rewarding! I have experienced every aspect of our industry. I’ve come full circle and wouldn’t change one bit of my journey. Currently, I am taking on the Director of Business Development. My growth opportunities continue to flourish, and I am blessed to be part of it all. I am also an Ambassador for the Jackson County Chamber of Commerce since 2009 and enjoy serving the Jackson community and all its people.
Personally, I am a proud mother, wife and grammie. I enjoy gardening and doing anything outdoors. I volunteer with community events as often as possible.
If you are looking for work or find yourself needing a new staffing partner, my team and I stand ready to help. Please give us a call at 1-888-Job-Team or email at chale@advanceteam.com.
